Booking a Reservation


Cancellation Policy and Non-Refundable Reservations

For up to 2 nights stay
If reservation is canceled or altered up to 7 days before arrival, no fee will apply.
If reservation is canceled or altered up to 72 hours before arrival, 50% of the total reservation price will be charged.
If reservation is no show 100% of total reservation is charged.

For reservations of 3 or more nights or for reservations of 3 or more rooms.
If reservation is canceled or altered up to 30 days before arrival date, no fee will apply.
If reservation is canceled or altered after the 30 day minimum cancel or alter date then 30% of the total reservation will be charged.
If reservation is a no show 100% of total reservation is charged.
Pre-Payment of 30% of the total reservation cost is required and will be transacted by Chalet.

Non-Refundable Reservations
Discounted rates on rooms reserved without breakfast included are non-refundable.
Payment is made upon reservation.
Rooms with this rate include, Small Double Room, Standard Double Room and the Superior Twin/Double. Quarto-7-B Rec_3-Dfront
SERVICES AND AMENITIES
-FREE WIFI in rooms and common areas
-Free Port Wine available at your disposition in the common areas
-Sound proofed and insulated rooms
-Air Conditioning and Heating
-32″ Flat Screen TV
-Portuguese toiletries (shower and bath gel)
-Iron and board available upon request
-Daily Housekeeping
-Hairdryers
-Free coffee and tea facilities in room
-Laundry Service (additional cost)
-Use of three beautiful common rooms on the reception floor including a winter veranda.
-Breakfast is served all day from 8:30am until 8:00pm, at our Café located just 150 meters away from the Chalet
-Bus and train stations in VERY close proximity
-Car Rental (walking distance from the Chalet)
-Airport Transfer (additional cost)
-Customized Tours (additional cost)
-Gardens and fountains of the Chalet located in the backdrop of the Fox Valley
-Courteous and professional service (in 4 languages: Portuguese, Spanish, English, French.)

Click here to read our policies.